InstantWho company
Contact InstantWho
Choose the channel that best matches your request.
Using the right contact helps us route your request to the appropriate review process. Please include the relevant company, URL or account information where useful, but do not send passwords, full payment-card numbers or unnecessary identity documents.
Contact channels
- Support
General product or account questions.
support@instantwho.com- Reports & corrections
Report public content, profile errors or company-data issues.
reports@instantwho.com- Company claims
Claim a company profile, request access or raise a claim-authority issue.
claims@instantwho.com- Copyright / DMCA
Copyright notices and DMCA-related requests.
dmca@instantwho.com- Privacy
Privacy rights, personal-information questions and related requests.
privacy@instantwho.com- Legal
Legal notices, rights-related matters and other legal correspondence.
legal@instantwho.com- Security
Good-faith reports of suspected security vulnerabilities or account compromise.
security@instantwho.com
Before you send
- Include the relevant URL, company name, profile or account where possible.
- Explain the issue clearly and provide only the context reasonably necessary to review it.
- Do not send passwords, authentication codes, full payment-card details or unrelated sensitive information.
- For copyright or legal requests, identify the material at issue and your authority to make the request where relevant.
- Security vulnerabilities should be sent only to security@instantwho.com and should not be publicly disclosed before we have a reasonable opportunity to review them.
Response and priority
We aim to review correspondence within a reasonable period based on urgency, complexity and the information available. Security, safety, privacy or binding legal matters may be prioritised. A message does not guarantee a particular outcome or removal of content.
InstantWho is not an emergency service. If there is an immediate risk to life or physical safety, contact the appropriate local emergency service.